Sphere Patek Philippe Boutique Tokyo: Basic Information and Services

Sphere Patek Philippe Boutique Tokyo is the only boutique in Japan recognized by Patek Philippe. We will introduce the charm of this specialized boutique with its prestigious atmosphere and the maintenance services available.

About Sphere Patek Philippe Boutique Tokyo

Sphere Patek Philippe Boutique Tokyo is an authorized Patek Philippe retailer that offers the same level of service as boutiques around the world. Here we will introduce its overview and the services it offers.

The third boutique in the world

Sphere Patek Philippe Boutique Tokyo has been selling Patek Philippe items since its predecessor, Sphere Patek Philippe Gallery, opened in October 2002.

On August 4, 2010, it was selected as a "boutique" that met Patek Philippe's strict store standards, and was completely renovated as the largest flagship store in Japan, "Sphere Patek Philippe Boutique Tokyo."

There are currently 37 Patek Philippe boutiques around the world, and the Tokyo store is the third in the world after Milan and Frankfurt.

This is the only authorized Patek Philippe retailer in Japan, where you can spend a luxurious time looking at many masterpieces in an open and spacious store of approximately 165 square meters.

Overview and basic information of the largest store in Japan

Store information for Sphere Patek Philippe Boutique Tokyo is as follows:

• Store name: Sphere Patek Philippe Boutique Tokyo
• Address: MONT BLEU BLDG 1F, 5-16-14 Minami-Aoyama, Minato-ku, Tokyo
• Access: 10 minutes on foot from Exit B3 of Omotesando Station (Tokyo Metro Ginza Line, Hanzomon Line, Chiyoda Line)
• Telephone number: 03-5468-1188
• 営業時間：平日11:00～20:00 日曜祝日11:00～19:00　※コロナウイルス対策で平日も19時までに短縮営業（2020年12月16日現在）
• Closed: Monday
• Official HP:https://patekphilippe-boutique.com/

As of December 2020, in order to prevent the spread of COVID-12, reservations are required. Reservations can be made by phone or email.

Warranty and Maintenance

Sphere Patek Philippe Boutique Tokyo also serves as a reception desk for official maintenance. Be sure to understand the warranty that comes with your watch purchase and watch maintenance.

Patek Philippe Warranty

Patek Philippe watches come with a two-year international warranty, during which time you can receive free repairs at any of our authorized service centers worldwide.

The international warranty is proof that your watch has passed Patek Philippe's rigorous inspections. When you purchase a watch, you will be issued with an international warranty certificate.

The international warranty only covers natural internal breakdowns that occur under normal handling. Please note that if the watch requires external work, such as replacing the strap or adjusting or refinishing the bracelet, there may be a charge even if the watch is still within the warranty period.

The need for maintenance

A watch is a precision machine, and over time it will wear out and the oil inside will deteriorate. Continuing to use it like this can cause a malfunction.

To maintain quality and value for as long as possible, it is important to have your watch overhauled every three to five years, regardless of whether it is quartz or mechanical.

During an overhaul, the machine is completely disassembled, cleaned, and then reassembled and adjusted while being lubricated. Parts are also replaced if necessary.

In addition, regular maintenance of the entire watch, such as inspecting and adjusting the internal mechanism and replacing worn straps, will help keep the watch in good condition and allow it to last for a long time.

Sphere Patek Philippe Boutique Tokyo Services

At Patek Philippe, full-scale maintenance such as overhauls is carried out at service centers or the Swiss headquarters, but some services known as quick services can also be performed at Sphere Patek Philippe Boutique Tokyo.

Quick Service

Quick service is a maintenance service that can be completed in a relatively short period of time. The boutique, Sphere Patek Philippe Boutique Tokyo, also offers quick service.

For quartz models, if the model is less than four years old from the date of purchase or the date of the most recent overhaul, the battery will be inspected and replaced, the movement will be inspected, the gaskets and water resistance will be inspected, and the case and bracelet will be lightly cleaned.

Quick services for both quartz and mechanical watches include strap replacement, bracelet link adjustment, and checking for magnetism and accuracy.

As a guideline, maintenance on quartz models should take 10 days to 2 weeks, and other maintenance should take the same day to 3 days.

After-Sales Service

Sphere Patek Philippe Boutique Tokyo keeps track of the purchase date and maintenance history of each watch, and provides after-sales service information to purchasers.

Inspection notices will be sent to customers in the first and second years after purchase, and the condition of the watch will be checked. If necessary, adjustments or overhauls will be carried out at a service center.

Information will also be sent to purchasers who have not had their watch overhauled within four years of purchase.

Service fees

The prices for quick service at Sphere are as follows. All prices include tax.

• Battery service: 17,600 yen
• Link removal/attachment/strap processing (cutting/punching holes): 4400 yen
• Magnetic check and accuracy check: Free

Other overhaul and polishing fees can also be found on the Sphere Patek Philippe Boutique Tokyo website. Please note that if you cancel after requesting a repair estimate, a cancellation fee will be charged.

Experience the same quality of service as at our directly managed stores

Sphere Patek Philippe Boutique Tokyo is the only authorized Patek Philippe retailer in Japan that offers the same level of service as a boutique.

In addition to being able to purchase watches, you can also have your watch overhauled or have simple maintenance performed.

If your favorite watch has a problem, consult Sphere Patek Philippe Boutique Tokyo.