The Watch Coordinator Certification Exam, where knowledge acquisition is "enjoyed," will be held again this year

The Watch Coordinator Certification (CWC), a qualification system for watch salespeople, will be held again this year. This qualification, which provides a wide range of knowledge from watch history to sales know-how, will be a rewarding challenge for watch enthusiasts. Applications are open from Monday, November 1st to Tuesday, November 30th, 2021. The exam will be held in Tokyo and Osaka on January 26th, 2022.

11th Watch Coordinator Examination

　The Certified Watch Coordinator (CWC) qualification, a qualification system for watch salespeople, will be held again this year. Established by the Japan Watch Importers Association in 2011, this qualification was created as part of an effort to improve customer satisfaction throughout the watch industry.

　The Watch Coordinator Certification Examination aims to train "watch sales specialists" who have a wealth of specialized knowledge and can provide appropriate customer service in the field of watch sales. Now, about 10 years after its establishment, there are approximately 2800 certified people who are active in watch specialty stores and department store watch sales floors across the country. In fact, many salespeople say that the knowledge they gained through obtaining the qualification has been useful in real customer service situations.

　The Watch Coordinator Certification exam covers a wide range of topics, including the history of watches, the mechanisms of movements, the names of small parts, and even sales and customer service tips. As mentioned above, it is a qualification aimed at watch salespeople, but the Watch Coordinator Certification exam allows you to systematically deepen your knowledge, so it is also meaningful and appealing to watch enthusiasts and collectors who own multiple watches.

　Also noteworthy are the programs available to those who pass the written exam. Watchmaking schools in Tokyo and Osaka offer practical training in disassembling and assembling movements, as well as the opportunity to participate in seminars featuring influential lecturers in the watch industry.

　Regarding disassembly and assembly, the textbook provides a general explanation of the work process with photographs, but there are not many opportunities to actually carry out the work yourself. By not only knowing the theory but also experiencing it for yourself, you will gain a deeper understanding of the content. This valuable program, which is an "extra" to the official textbook, is sure to inspire watch enthusiasts.

　The application period for this year's 11th Watch Coordinator Examination will run from Monday, November 1st to Tuesday, November 30th, 2021, with the actual exam taking place at two locations in Tokyo and Osaka on Wednesday, January 26th, 2022. The Advanced CWC exam, which is open to those who have passed the CWC exam, will also be held on the same day.

　If you are even slightly interested, why not take this opportunity to give it a try?